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Mission:

Provide quality merchandise and services of necessity and convenience to authorized customers at uniformly low prices, and generate reasonable earnings to supplement appropriated funds for the support of Army and Air Force Moral, Welfare and Recreation Programs.

Why Shop at the Exchange?

The Exchange is a joint non-appropriated fund instrumentality of the Department of Defense (DoD) and has an enduring mission to provide quality merchandise and services to its customers at competivively low prices and to generate earnings which provide a dividend to support morale, welfare and recreation programs.

The Exchange is directed by a Board of Directors, responsible to the Secretaries of the Army and Air Force through the services Chiefs of Staff. The Exchange is now in its 117th year. Shopping the Exchange offers an average overall savings of 25 percent compared to shopping the competition.

The Exchange returned $203 million to the military services in 2011. Shoppers can enjoy Exchange benefits in many ways, with the greatest value being the Exchange pledge "We go where you go,"serving troops worldwide.

About 12 million U.S. citizens are eligible to shop in exchanges. That figure includes everyone eligible to shop in DoD commissariesas well as exchange employees and members of the Selected Reserve and Individual Ready Reserve and their dependents.

Exchanges employ approximately 78,000 nonappropriated-fund workers.

Family members of active-duty personnel account for almost half of those workers, making the exchanges an important source of secondary income for military families.

The exchange systems share the same three goals: to provide military personnel with a noncash benefit by selling goods and services at 20 percent less than commercial prices; to generate nonappropriated-fund earnings to support other MWR programs or to invest in the exchange system itself; and to ensure that service members have access to brand-name U.S. goods and familiar services at overseas or isolated bases.



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